Operations Manager
WHAT YOU'LL BE DOING
Operational Planning and Strategy:
Develop and execute operational strategies and plans that align with the company's goals and objectives.
Collaborate with the executive team to define and implement operational processes, policies, and standards.
Monitor industry trends and best practices to identify operational improvements and innovation opportunities.
Drive continuous improvement initiatives to enhance operational efficiency, scalability, and cost-effectiveness.
Resource Management:
Oversee the allocation and utilization of resources, including personnel, equipment, and budget.
Work closely with department heads to forecast resource needs, ensure optimal resource allocation, and avoid bottlenecks.
Cross-Functional Collaboration:
Foster effective communication and collaboration among different teams, including engineering, product management, marketing, and customer support.
Coordinate with department heads to ensure seamless integration of operational processes across the organization.
Facilitate cross-functional meetings and initiatives to drive alignment and resolve operational issues.
Serve as a liaison between teams, ensuring clear communication of goals, timelines, and deliverables.
Process Improvement and Optimization:
Identify areas for process improvement and develop streamlined workflows to increase productivity and reduce operational bottlenecks.
Implement and monitor key performance indicators (KPIs) to track operational performance and identify areas of improvement.
Analyze operational data and metrics to identify trends, insights, and opportunities for optimization.
Compliance:
Ensure compliance with relevant regulations, industry standards, and legal requirements.
Implement robust security measures and protocols to protect company assets, data, and intellectual property.
Continuously assess and enhance disaster recovery plans and business continuity strategies.
WHAT WE ARE LOOKING FOR
Bachelor's degree in Business Administration, Operations Management, or a related field
Proven experience (3+ years) as an Operations Manager, preferably in a tech startup environment.
Strong knowledge of the tech startup ecosystem, including software development processes and emerging technologies.
Strong analytical and problem-solving abilities with a data-driven mindset.
Proficiency in using operational tools and software, such as project management software, CRM systems, and data analytics platforms.
Proactive and adaptable mindset, with the ability to thrive in a fast-paced and dynamic startup environment.
ABOUT COMPANY/ BENEFITS
At Trential, we are building the next-generation digital credential ecosystems which allow entities to establish trust in all digital interactions and empower users to take control of their identity on the internet while making their credentials accessible across the globe in one single tap. Join us to innovate, build and deliver world-class products with experts from IITs, grow fast, and leave a lasting impact.