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Understanding the Importance of ReKYC: Process and Significance

Have you ever found yourself wondering why, every few months, you receive a notification from your bank or financial institution asking you to go through another round of KYC verification? It might seem like an inconvenience, but this process, known as ReKYC, serves a crucial purpose in the financial world. In this article, we'll explore what ReKYC entails, why it's essential, and how it works in practice.

Why ReKYC Matters

ReKYC, or Re-verification Know Your Customer, is a regulatory requirement set forth by the Reserve Bank of India (RBI). Its primary aim is to strengthen the fight against money laundering and terrorist financing. While initial KYC verification is conducted when you first open an account, ReKYC ensures that your information remains accurate and up-to-date over time.

But why is this necessary? Think of it this way: as time goes on, people's circumstances change. Addresses, contact details, and even personal identifiers like Aadhaar numbers may need updating due to various reasons such as relocation, change in marital status, or acquiring new documentation. Without periodic verification, financial institutions risk holding outdated or inaccurate customer information, leaving them vulnerable to exploitation by criminals seeking to launder money or fund illegal activities.

The ReKYC Process: Timing and Methods


The frequency at which ReKYC needs to be completed varies depending on the risk rating assigned to each customer. Generally, the higher the risk associated with a customer, the more frequently the verification process needs to be conducted. The RBI has outlined specific time intervals for ReKYC based on risk categories:

  • High Risk: Every 2 years

  • Medium Risk: Every 8 years

  • Low Risk: Every 10 years

These timeframes are subject to change based on evolving regulatory requirements or if suspicious activity is detected concerning a particular customer.

Methods: In-person vs. Online

The method for completing ReKYC also varies based on the risk profile:

  • High-risk customers are typically required to visit a physical branch of the financial institution or a connected ATM for verification.

  • Medium-risk customers follow a similar process of in-person verification.

  • Low-risk customers may have the option to complete ReKYC online through a secure portal or mobile application provided by the institution.

The choice of method aims to strike a balance between convenience for customers and the need for robust identity verification to mitigate risks effectively.


During the ReKYC process, customers are required to provide proof of identity (ID) and proof of address. Accepted documents typically include:

  • Passport – Your proof of Indian citizenship abroad.

  • Voter’s Identity Card – A validation of your right to vote. 

  • Driving License – A validation of your right to drive.

  • Aadhaar Letter/Card – A popular and universally accepted national identity card in India.

  • NREGA Job Card – A card issued to members of Gram Panchayats who apply for employment under the scheme.

Aadhaar, being widely recognized and accepted across various platforms, is a popular choice for identity verification in India. However, it's essential to ensure that all submitted documents are self-attested to maintain their validity.

The Role of Technology in ReKYC

In today's digital age, technology plays a pivotal role in streamlining the ReKYC process. Many financial institutions and digital lending platforms leverage advanced solutions like Optical Character Recognition (OCR) and facial recognition technology to facilitate seamless identity verification.

OCR Technology:

Imagine you have a bunch of papers with important information written on them. Now, instead of typing out everything by hand, you can use a magical tool called OCR (Optical Character Recognition) to do the job for you!

Here's how it works: You take a picture or scan those papers, and OCR does its thing. It looks at the picture and figures out what all the words say, just like how you can read a book. This way, instead of spending hours typing, the OCR quickly turns those pictures into digital text that computers can understand.

For example, let's say you have a passport with your name, birthdate, and other details written on it. Instead of typing all that out, you can use OCR to scan your passport, and it will magically extract all the text for you. Cool, right?

Providers like Trential offer special OCR tools designed specifically for processes like ReKYC. So, when banks or companies need to update your information, they can rely on OCR to do it fast and without mistakes.

Face Recognition:

Now, let's talk about face recognition. You've probably seen it in action on your phone or maybe even in some movies. It's a fancy technology that can recognize your face and use it to verify who you are.

Here's how it works: When you take a selfie or a picture of your face, face recognition technology looks at all the little details—like the shape of your eyes, the distance between your nose and mouth, and so on. Then, it compares those details to a database of stored faces to see if it can find a match.

So, when you need to prove your identity, like when you're opening a bank account or applying for a loan online, you might be asked to take a selfie. This selfie is then compared to your official documents, like your Aadhaar card or passport, to make sure it's really you.

Trential offers face recognition solutions that make this process super easy and secure. Integrated seamlessly into the ReKYC workflow, ensures that banks and other institutions can swiftly verify your identity with just a simple selfie.

So, whether it's turning pictures into words with OCR or saying cheese for security with face recognition, these technologies make life easier and safer in the digital world!

Choosing the Right ReKYC Solution

When selecting an eKYC solution for your institution, several factors warrant consideration:

For OCR:

  • Opt for an OCR engine that offers on-demand processing capabilities, such as Trential's solution, to ensure faster document processing.

  • Choose a provider committed to continuous improvement and innovation, as OCR technology evolves over time.

For Facial Recognition:

  • Verify that the facial recognition system can accurately handle various image qualities, including those that may be slightly skewed, blurry, or poorly lit.

  • Prefer passive liveness detection methods over active ones for enhanced accuracy and user-friendliness.

  • Ensure that the solution includes de-duplication protection to identify potential matches against government databases and prevent identity fraud.

Additionally, consider how well the chosen solution integrates with existing systems and workflows, as seamless integration can streamline the ReKYC process and enhance overall efficiency.


ReKYC is a critical component of the regulatory framework designed to safeguard the integrity of the financial system. By ensuring that customer information remains accurate and up-to-date, ReKYC helps mitigate the risk of financial crimes such as money laundering and terrorist financing. Leveraging advanced technologies like OCR and facial recognition, institutions can streamline the verification process while maintaining robust security measures.

Trential, with its cutting-edge solutions and commitment to innovation, stands at the forefront of providing effective ReKYC solutions to financial institutions and digital lenders. By partnering with trusted technology providers like Trential, institutions can strengthen their compliance efforts and protect both their interests and those of their customers.


  1. Can KYC expire sooner than the minimum period specified? Yes, depending on policy and changes in your information, your KYC might expire sooner than the mandated timeframe, necessitating ReKYC.

  2. What happens if ReKYC isn't done on time? Failure to complete ReKYC within the specified timeframe may result in restrictions or freezing of your account, particularly for high-risk customers.

  3. What about money in a digital wallet without KYC? Access to the digital wallet may be restricted until KYC is completed, although funds transferred to the wallet will remain available.

  4. What are the types of KYC? Aadhaar-based paperless KYC and in-person verification are the two primary types of KYC processes used by financial institutions and digital lenders.

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